In Rodriguez v. Integon Indemnity Corp., a motorcycle rider was seriously injured in a motor vehicle collision. At the time of the crash, the at-fault driver carried bodily injury insurance with a liability limit of up to $100,000 per person and $300,000 per incident. The day after the traffic wreck, the insurer was notified about the accident. A few days later, the claims representative who was assigned to the case sent a letter to the hurt biker stating he would be handling the injured man’s claim. In addition, the insurer sent two letters to the hurt motorcyclist’s attorney stating the company would settle the man’s claim for the full policy limits of $100,000. In both letters, the insurance company misstated the injured man’s first name but provided the appropriate claim number and date of loss.
Less than two weeks after the traffic wreck, the at-fault driver’s insurer sent a proposed release form and a check for $100,000 to the motorcyclist’s lawyer. An accompanying letter asked the man to hold the check in trust until an agreed-upon release could be executed. After the insurer unsuccessfully attempted to contact the law firm on multiple occasions, the motorcyclist’s attorney filed a lawsuit against the at-fault driver and the owner of the vehicle that struck the biker.