Florida consumers rightfully expect vehicle manufacturers and dealerships to maintain integrity in their dealings and ensure that vehicles are free from defects. However, despite due diligence, in some cases, motorists end up with a defective car. These vehicles are commonly referred to as “lemons.” Fortunately, federal and state laws protect consumers in these situations.
Florida’s “Motor Vehicle Warranty Enforcement Act,” or “Lemon Law,” protects customers who purchase new or nearly new vehicles. In some instances, the law protects consumers who lease vehicles or purchase a defective recreational vehicle. The law applies to vehicles purchased for personal, family, or household use. It extends to anyone to whom the vehicle is transferred for the same purposes during the statutory period. The statutory period is generally 24 months following delivery to the consumer. The law covers “nonconformities” to the vehicle, which substantially impairs the vehicle’s use, value, or safety. However, the law does not apply when the consumer’s negligence, abuse, or unauthorized alteration caused the defect.
Under the law, manufacturers that cannot adequately repair a defect, must repurchase or replace a vehicle. The law permits the manufacturer a reasonable number of attempts to repair the vehicle before mandating repurchase or repair. Generally, a manufacturer will have to repurchase after they unsuccessfully resolved the problems three or more times or if the car is in a repair shop for more than 30 days.