Florida nursing home residents and their families are often forced into signing arbitration agreements with nursing homes, purporting to require that the claims be resolved in arbitration. However, such agreements are not always enforceable, as shown by one recent case.
According to the court’s opinion, an elderly woman was admitted to a nursing facility with a number of debilitating conditions. At some point, her daughter signed an arbitration agreement with the facility. She signed in the signature block for “Resident Representative/Agent Signature.” Evidently, the plaintiff’s mother was later transferred to a hospital for ulcers, gangrene, and sepsis. The mother died soon after. The daughter sued the facility alleging that her right leg had to be amputated and she suffered severe injuries because the nursing facility failed to provide proper care. She alleged negligent and willful misconduct, elder abuse, and wrongful death.
Specifically, the daughter sued the nursing facility as her mother’s successor in interest. She also sued the facility in her individual capacity for the wrongful death of her mother. The nursing facility argued that all the claims had to be resolved in arbitration, as stated in the arbitration agreement. An employee stated in a declaration that the mother and daughter were both present when the agreement was signed during the admission process and that the mother explicitly authorized the daughter to sign the agreement on the mother’s behalf. In contrast, the daughter claimed that she signed the agreement in an office after the admission process, and that her mother was not present. She also claimed that her mother never authorized her to sign any documents on her behalf.